Shipping & Returns
Last updated: PLACEHOLDER DATE
PLACEHOLDER: headings only. This document needs to be drafted and reviewed by counsel before the site accepts a single order.
Printing time
PLACEHOLDER. Prints are made to order, so state how long before a piece ships.
Shipping
PLACEHOLDER. Carriers, packaging (flat versus tube), domestic and international rates, and delivery estimates.
Returns
PLACEHOLDER. The return window and its conditions. Note that made-to-order goods are treated differently from stock goods under consumer law in several jurisdictions, so this wording matters more than it looks.
Damaged in transit
PLACEHOLDER. What to do, what evidence is needed, and the replacement process.
Commissions
PLACEHOLDER. Whether commissioned work is returnable at all.